CRA is a modern cloud-scale platform for Cisco Unified Communications Environments.
Call record Analyzer Provides Companies With
Meaningful Call Analytics
Unwanted Call Blocking
Kari's Law E911 Notifications
How CRA Works
Unlock the power of CRA for Your Business!
Departmental Reporting
Departmental Dashboard
Track by top callers, talkers & dialed numbers
Provide historical performance reporting
Monitor phone performance by department schedule
Phone Usage Tracking
Change the Way You Report
Know the talk utilization of any device
Find out who placed or received a certain call
Learn disconnection reasons
Alerting
Call Notification Alerting
Alerts via email on 911 calls made
Provides blue light and elevator phone notifications
Creates threshold alerts
Shows international/off-hours toll fraud alerting
CRA provides voice and video troubleshooting to give your business a competitive edge. From knowing the reasons for dropped calls to seeing the voice QoS statistics per call, CRA allows you to make informed, data-driven decisions to improve your communications.
